General

Do You Know What You Just SAID?!!!

Have you ever had that moment of terror when you accidentally said or did something that deeply offended other people? Every skilled communicator has had these moments. But with this communications resource, you can learn to avoid the common pitfalls of communicating with the opposite sex and people from other cultures. Put your career on the fast track by learning to master the practical know-how of communicating with diverse groups of people with ease—those from other cultures and the opposite sex. Improve your dating relationships or your marriage. Learn to “get through” to your adult children of the opposite sex. Be the perfect host with visitors from other countries. Be the perfect guest or business traveler as you communicate with customers and follow foreign customs. This book is a powerful business communication resource to know what to say, how to say it, and when to say it. This series of quick tips will help you effortlessly navigate tricky communications. A credible guide to decisive communication, it will serve as a perfect resource for mobile, social media, and digital communications on the go.

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Confrontational Communication

Your success as a manager or supervisor will increase tremendously if you can skillfully deliver negative feedback with tact and respect for others’ dignity. Learn to offer constructive feedback while still keeping morale high on your team. The rules for management communications are changing rapidly with the adoption of new technology for communicating. This book is a handy management resource to communicate clearly, tactfully, and confidently in common problem situations. This series of quick tips is a credible guide to decisive communication, while also serving as a perfect resource for understanding the fast changing rules for mobile, social media and digital communications on the go. Excellent communication skills are a key factor in effectively managing and leading. This resource for managers and executives will take the guesswork out of how to deliver constructive feedback and any bad news to employees, customers, teams, and co-workers.

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Communication Gaffs

Have you ever had someone hurl an insult at you and leave you stunned and speechless? Have you ever discovered that you’re the topic of a rumor or gossip that could stall your career? Don’t worry; you are not alone. This book is the perfect resource on how to gracefully—but firmly—recover from such common communication sinkholes in the workplace. Your skills in rapidly recovering from these insensitive communications are key to career success. This book is a practical guide to know exactly what to say during these awkward and often hurtful moments, giving you the exact phrases and communication tools to turn the tables and recover from the “one down” situation. Don’t let your career advancement slide due to a communication gaffe—whether accidental or intentional. The damage can be the same. Get your career back on track fast by adopting the techniques in this communication resource to quickly recover from gossip, insults, or other insensitivities.

$4.95

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